EMAIL

IELTS TEST AND OTHER EXAMS ENQUIRIES

For IELTS and Exams enquiries please contact our customer support team in written English only at ielts@britishcouncil.org.il, from 9.00 to 17.00, Monday to Friday.  

SCIENCE PROGRAMME ENQUIRIES

For Science programme enquiries please email israelscience@britishcouncil.org

CALL US – FOR IELTS TEST ENQUIRIES

Please note that our customer service support for Israel is provided from Serbia, in English only, via Viber and WhatsApp by calling +38163605877, from 10.00 to 12.00, Monday to Friday. 

ADDRESS

BE ALL, Hashahar Tower, 4 Ariel Sharon St.,  Givatayim, 5320047, Israel

Our offices are not open to the public.

Keep in touch with us

The easiest way to be in touch is through our social media channels. We share IELTS tips, introduce you to great British music, let you know about exciting events, and provide excellent English resources and information about studying in the UK. 

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Complaints Procedure

We aim to provide a high standard of service. On occasion, we may make a mistake or in some other way fail to provide a satisfactory service.

If you believe that we have got something wrong, or that there is any problem with the way we are dealing with you, please let us know. You can contact the person with whom you have been dealing. If you are unsatisfied with their response you can request to contact the head of department who will help solve the issue. 

See also